If you're an Amazon FBA seller, you may not know this—but Amazon might owe you money. Every day, thousands of sellers lose potential profit due to warehouse errors, mismanaged returns, or overcharged fees.

The good news? You can recover these funds through Amazon reimbursements.

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✅ What Are Amazon Reimbursements?

Amazon reimbursements are refunds or credits issued by Amazon to FBA sellers when inventory is:

• Lost in the fulfillment center

• Damaged by Amazon's staff or systems

• Not returned by customers after a refund

• Mishandled during disposal or removal

• Overcharged due to incorrect product dimensions or weight

While Amazon promises to reimburse sellers in these cases, the system isn’t perfect. That’s why manually tracking and requesting reimbursements is essential.

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???? Common Scenarios That Lead to Reimbursements on Amazon

Issue Type	Eligible for Reimbursement?	Description
Lost inventory	✅ Yes	Items misplaced by Amazon
Warehouse damage	✅ Yes	Amazon damages your stock
Customer refund, no return	✅ Yes	Buyer gets refund, but item is never returned
Overcharged FBA fees	✅ Yes	Wrong weight/dimensions cause overbilling
Mishandled removals	✅ Yes	Inventory removed without your request or mishandled

 

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???? How to File for an Amazon Reimbursement

You can file Amazon reimbursement claims either manually or through a trusted FBA reimbursement service.

???? Manual Method:

1. Log in to Seller Central

2. Go to: Reports > Fulfillment > Inventory Adjustments

3. Identify discrepancies using shipment and return reports

4. Open a case: Help > Contact Us > Selling on Amazon

5. Provide evidence (ASINs, shipment IDs, etc.)

6. Track responses and follow up

Amazon has time limits:

• 18 months for lost/damaged items

• 90 days for overcharged fees

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???? Using a Reimbursement Service:

Services like GETIDA, Helium 10 Refund Genie, and SellerLocker offer automated or assisted claim filing. They:

• Analyze your reports

• Find missed reimbursements

• File claims on your behalf

• Only charge a fee when they recover money

Most charge 10%–25% of recovered funds and follow Amazon’s Terms of Service.

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???? Is It Safe to Request Amazon Reimbursements?

Yes—if you:

• File claims with valid documentation

• Avoid automated spam or bulk claims

• Use TOS-compliant tools

⚠️ Repeated false claims or violations can lead to account suspensions. Always stay compliant.

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???? Benefits of Tracking Your Amazon Reimbursements

Benefit	Impact on Business
Recover lost funds	Boosts profit margins
Reduce FBA overcharges	Avoid unnecessary fee loss
Improve cash flow	More money to reinvest
Keep Amazon accountable	Track how your inventory is handled

 

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???? Pro Tips

• Audit your account every 30–60 days

• Keep records of all shipments and invoices

• Monitor FBA fees monthly

• Use services that offer real-time dashboards

• Don’t delay—many claims expire if not filed on time

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???? Final Thoughts

If you’re not checking your account regularly for Amazon reimbursements, you’re likely leaving money on the table. Whether you're a solo seller or a 7-figure brand, recovering lost or mishandled inventory is critical to your success.

Don’t wait for Amazon to do it for you—take control and claim what’s yours.